jitas Terms & Conditions — Full Details

jitas is an online gaming platform built for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between jitas and its users ("you", "player").

Some key definitions used in these terms are listed below:

• "Platform" refers to the jitas website and all its services.
• "Account" refers to your personal registered profile.
• "Bet" refers to the amount of money placed in any game.
• "Bonus" refers to promotional offers provided by jitas.
• "Deposit" refers to adding money into your account.
• "Withdrawal" refers to taking money out of your account.

jitas reserves the right to change these terms at any time. Continuing to use the platform after any changes means you have agreed to the new terms.

2.1 Age Requirement

You must be at least 21 years old to participate on the jitas platform. Participation by minors is strictly prohibited. You must confirm your age when creating an account, and jitas may request the necessary documents for age verification at any time.

2.2 One Account Policy

Each person may create only one account. If the same person holds multiple accounts, all accounts will be closed and the associated balances may be forfeited.

2.3 Registration Requirements

• You must provide accurate and complete personal information.
• You are responsible for updating your account details if any information changes.
• You are solely responsible for keeping your login credentials (username and password) confidential.
• You may not allow any other person to use your account.
• You must notify jitas immediately of any account misuse or security breach.

3.1 Deposit Methods

The following methods can be used to deposit funds into jitas:

• bKash — Mobile Banking
• Nagad — Digital Financial Service
• Rocket — Dutch-Bangla Mobile Banking
• Upay — Mobile Wallet
• Bank Transfer — Major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

3.2 Withdrawal Processing Time

After submitting a withdrawal request on jitas, funds generally reach your chosen payment method within 10 to 45 minutes. However, in some cases the verification process may take a little longer.

3.3 Withdrawal Terms

• The method used for withdrawal must be registered in your own name.
• Withdrawals may be temporarily held if account verification is not complete.
• If you have received a bonus, withdrawals can be made after the specified wagering requirement has been met.
• jitas reserves the right to hold withdrawals in the case of suspicious transactions.

4.1 Welcome Bonus

jitas offers new members a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example, if you deposit ৳1,000, you will receive a ৳1,200 bonus and your total balance will be ৳2,200. If you deposit ৳14,000, you will receive a maximum bonus of ৳8,000 and your total balance will be ৳22,000.

4.2 Wagering Requirements

Wagering requirements must be met before bonus winnings can be withdrawn. Wagering is calculated at 25 times the bonus amount only — not on the deposited amount.

4.3 General Bonus Terms

• The welcome bonus can only be applied once per account.
• While a bonus is active, the cash balance and bonus balance are managed separately.
• jitas reserves the right to modify or cancel any promotion.
• In case of a terms violation, the bonus and associated winnings may be cancelled.
• In the event of bonus abuse or fraudulent activity, the account will be closed.

The jitas VIP program has five tiers. Players can advance to higher tiers based on their gaming activity and enjoy weekly cashback benefits:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.3% weekly cashback
• Gold: Up to 0.5% weekly cashback
• Platinum: Up to 0.6% weekly cashback
• Diamond: Up to 0.8% weekly cashback

VIP tier benefits may change at jitas's discretion. jitas will notify you in advance of any changes to your VIP tier.

6.1 Prohibited Activities

The following activities are strictly prohibited on the jitas platform:

• Attempting to collect bonuses or winnings through fraudulent or dishonest means.
• Using betting software, bots, or automated methods.
• Attempting to exploit any vulnerability or bug in the platform for unfair gain.
• Colluding or forming a syndicate with other players.
• Money laundering or conducting illegal financial activities.
• Operating an account using another person's identity.

6.2 Consequences of Violations

In the event of any of the above violations, jitas may take the following actions:

• Temporary or permanent closure of the account.
• Forfeiture of all account balances.
• Notification of the relevant legal authorities.
• Blocking of the payment methods involved in the violation.

jitas takes the protection of your personal information very seriously. The platform uses SSL encryption technology to keep all data and financial transactions secure.

To learn more about how your information is collected, stored, and used, please read our Privacy Policy.

• Your personal information is never sold to third parties.
• Data may be analysed for service improvement purposes.
• Information may be provided to authorities when required by law.
• You have the right to request access to, modification of, or deletion of your data.

jitas places the highest importance on responsible gaming. Treat gaming as a form of entertainment, not a source of income. If you feel your gaming habits are getting out of control, please contact us.

• You can set your own deposit and betting limits.
• You can request a temporary suspension of your account if needed.
• If you would like a self-exclusion, please let our support team know.

For more details, visit our Responsible Gaming page.

If you have a complaint, please contact the jitas support team first. Help is available in both Bengali and English via our 24/7 live chat support and by email at ([email protected]).

9.1 Complaints Process

• Write your complaint clearly and send it via email or live chat.
• Include relevant details (transaction ID, date, amount).
• The jitas team will review the complaint and get back to you.
• A resolution will be sought with the agreement of both parties.

10.1 User Rights

You may request to close your account at any time. It is your responsibility to withdraw any available balance before the account is closed. However, any active bonus wagering that remains will be cancelled.

10.2 jitas's Rights

jitas reserves the right to close or suspend an account without prior notice in the following circumstances:

• Violation of the terms and conditions.
• Fraudulent or illegal activity.
• Providing false information on the account.
• Extended period of inactivity.
• Due to applicable legal obligations.

jitas always strives to provide an uninterrupted, quality service. However, jitas will not be held responsible in the following cases:

• Interruption to games or transactions due to internet connectivity issues.
• Disruption to the services of third-party payment providers.
• Technical issues with your device.
• Unavoidable natural disasters or other unforeseen circumstances.
• Games being unavailable due to issues with a game provider's server.

jitas will do its best to minimize losses and will consider compensating affected users during technical issues.

These terms and conditions are governed by the applicable laws of Bangladesh. If any part of this agreement is found to be legally unenforceable, the remaining parts will remain fully in effect.

jitas considers the Bengali version of these terms and conditions as the official language. In case of any dispute, the Bengali version will apply.